ID/02-003-9141/Bill Form 0101

Keep this part of your bill.
1
Customer name
2
Account number
Billing date
QUESTIONS OR COMMENTS?
CenterPoint Energy
6
PO Box 1144
Minneapolis, MN 55440-1144
(Address not for bill payment)
Monday-Friday Call 7 a.m.- 6 p.m.
Bill info
612-372-4727
Moving
612-372-4720
Credit
612-372-4680
CenterPointEnergy.com
0000000-0
2/01/2015
3
Date due
Total amount due
4
5
ACCT SUMMARY
Other charges
$0.00
0.00
Previous balance
Payment 12/10/2014
Balance forward
Late fee 2/01/2015
Current billing
7
Total amount due
This section used for bill
messages such as payment
options, rate and refund
information, etc.
2/28/2015
$75.50
Gas charges
$65.00
-65.00
$0.00
0.00
0.00
8
$0.00
$0.00
0.00
75.50
$75.50
9
SERVICE ADDRESS
1234 Main St
10
Town, MN 55402
DID YOU KNOW?
John Doe
11
YOUR GAS USAGE
Meter #M00000000000
31 Day billing period
12/26/2014 to 1/26/2015
Current reading
12/26/2014 12
4651
13
Previous reading
1/26/2015
4562
14
Metered usage 89 CCF X Therm factor of 1.11872 = Therms used in 32 days =
100
Next meter reading
3/2/2015
Next billing date
3/3/2015
15
16
YOUR BILL IN DETAIL
17
Basic charge
Delivery charge
Gas Affordability Program charge
18 *Cost of gas
Residential Rate
$9.50
100 Therms @ $0.17744
17.74
100Therms @ $0.00519
0.52
100 Therms @ $0.47740
47.74
*Includes a purchased gas adjustment of $.00000 CR
Sales tax
0.00
0.00
19 City franchise fee
Total current charges
$75.50
21 OTHER CHARGES DETAIL
20
23
22
Avg daily gas use: This period this year 3.7 therms; this period last year 3.5 therms
Avg daily temp: This period this year 24° F; this period this year 23°
Mail this portion with payment. Please do not include letters or notes.
CENTERPOINT ENERGY
PO BOX 1144
MINNEAPOLIS MN 55440-1144
Account number
Date due
Total amount due
Amount paid
0000000-0
2/28/2015
$75.50
$ ____________
24 CENTERPOINT ENERGY
PO BOX 4671
HOUSTON TX 77210-4671
25 JOHN DOE
1234 MAIN ST
TOWN MN 55402
©2014 CenterPoint Energy 848M 142591
A SAFETY MESSAGE FROM CENTERPOINT ENERGY
If you smell natural gas, leave immediately. Call our Gas Leak Hotline at 612-372-5050
or outstate at 1-800-722-9326.
¡Si percibes un olor a gas natural, sal inmediatamente! Llama a nuestra línea
telefónica para fugas de gas a uno de los números de teléfono que aparecen arriba.
UNDERSTANDING YOUR BILL
Late payment details/due date. Please pay your bill in time to reach
our office by the due date shown on the front of your bill. Unpaid
gas amounts over $10 are charged a late payment fee of 1.5 percent
(18 percent annual percentage rate) or $1 minimum on the next
billing date shown on your bill.
based on past usage and weather for the current billing period.
To help avoid estimates, you can read your own meter; see below.
How to read your own meter
Returned check charge. There will be a $10 charge for any check
or Automatic Bank Draft payment your bank returns to us.
New balance. This is the difference between your previous balance
and your payment, with any adjustments to your account, plus your
current charges.
Basic charge. Partially covers fixed costs for reading meters,
issuing bills, maintaining facilities and gas lines, postage, etc. These
costs occur even if you do not use gas during a billing period.
Delivery charge. Recovers our cost of doing business not
recovered through the basic charge. These costs include taxes,
salaries, depreciation, interest, etc.
Gas Affordability Program charge. Covers all costs to offer a lowincome customer co-pay program designed to reduce natural gas
service disconnections. Billed to all non-interruptible customers.
1. Draw on the dials above the exact position of the hands as they
appear on your gas meter.
2. At least three days before the next Billing Date shown on the front
of this bill, call CenterPoint Energy: 612-321-5080 (1-888-444-7397).
Tell us your name, account number and the date you read the meter.
3. Give the exact position of the hands on the dials above, reading
from left to right. Tell us the number the hand points to. If it is
between two numbers, tell us the two numbers it is between.
Factors affecting your gas bill. Any one, or combination, of these
factors can change the amount of your bill:
Cost of gas. Covers the total costs paid by CenterPoint Energy to
purchase and transport the natural gas you use. The cost per therm
usually varies from month to month as the prices we pay producers
and suppliers change. Customers pay only the wholesale cost of
natural gas, which is passed through to customers without mark-up.
•
•
•
•
Purchased gas adjustment. This amount reflects the total difference
between the base cost of gas established at the time of our last rate
case in 2013 and the price paid to purchase and transport the gas
you used during this billing period. This amount is included in the
cost of gas figures.
Pay by automated phone or online. Call the number listed on the
front of your bill to make a payment or visit CenterPointEnergy.com/
selfservice. Payment from your checking or savings account is free.
Credit and debit card payments require a service fee, which is paid
to a third party for processing.
City franchise fee. This is a fee charged by a city to utility companies
that provide natural gas, electricity or cable service. Utilities will
collect the fee from individual customers and pay it to the city.
Utilities receive no revenue from this fee.
Meter readings, CCFs, therm factor. The difference between the
current and previous meter readings shown on your bill measures
the volume of gas you used in CCFs (hundreds of cubic feet). We
multiply this difference by the therm factor to find total therms used.
The therm factor adjusts gas volumes for heat content, delivery
pressure and temperatures. Therms measure the heating value
of gas; a therm equals 100,000 British Thermal Units.
Estimated bills. We try to read your meter regularly. Sometimes
your meter is not read, and we estimate your bill. The estimate is
Colder or warmer weather;
Wholesale cost of gas;
Differences in the number of days billed;
Changes in living habits, number of people, appliances, or
weatherization.
In accordance with the Federal Reserve Board guideline, personal
checks that you send us may be processed electronically. This
means your check will not be returned by your financial institution
and that the funds may be debited from your account as soon as the
same day payment is received. Please contact the customer service
number printed on your invoice with questions concerning this
process. For further information, visit http://www.federalreserve.gov/
pubs/checkconv/.
Moving? Please call us at the number on the front of this bill
at least two weeks before you move, or let us know online at
CenterPointEnergy.com/selfservice. We will take gas service out of
your name at your old address and make sure you have gas service
at your new address when you need it. Thank you.
Enroll in Automatic Bank Draft, and your monthly natural gas payment will be automatically deducted from your
bank account. To enroll, sign and date this form and return with your check payment (voided check not required). Money orders do not
qualify for enrollment. Your next bill will be automatically deducted from the account listed on your check. For more information, or to
enroll online, visit CenterPointEnergy.com/autodraft or call 612-372-4727 (1-800-245-2377).
I authorize CenterPoint Energy to automatically deduct from the checking account as shown on my enclosed check all future
payments for my CenterPoint Energy bills. I will notify CenterPoint Energy if I decide to cancel my use of Automatic Bank Draft.
CenterPoint Energy also has the right to discontinue my Automatic Bank Draft enrollment. Once I enroll, I understand that any
past due balances will be drafted from my account three days after my application is processed.
Account holder’s signature ___________________________________________________________ Date _______________________